Service Team Member
Serve customers, recommend products and maintain store excellence. Generous hourly pay, great benefits, and training. Flexible schedule. Room to grow. Must be 21+.
If you’re seeking a role where you can connect with people, build knowledge, and earn competitive hourly pay, the Service Team Member position at Total Wine might be the right next step. With a pay range of $15.90 – $22.26 per hour, this regular, full-time opportunity promises stability and growth. Team members also enjoy comprehensive health benefits, store discounts, a 401k plan, tuition assistance, and paid time off—making it attractive for anyone looking to join a brand that values its staff.
Typical Workday & Core Responsibilities
Service Team Members are on the floor, greeting customers and offering product recommendations to ensure everyone has a great experience and finds exactly what they’re after. The job includes answering questions, introducing customers to special promotions, and learning about the latest collections of wine, spirits, and beer. Flexibility is key, with schedules that may include evenings or weekends and tasks ranging from merchandising to point-of-sale transactions. Above all, you’ll be working to meet standards for safety and compliance in an energetic store environment.
Key Advantages
Many job seekers will appreciate the above-average hourly pay range. Access to professional training—especially about products—means you can expand your skills and knowledge over time. The benefits package, emphasizing wellness, tuition, and savings, stands out in retail. There’s also a strong focus on inclusion and fair employment practices. Working as a Service Team Member provides opportunities for future advancement within a large, respected company.
Potential Drawbacks
The position requires being on your feet for most of your shift, sometimes lifting up to 50 lbs. and bending or climbing ladders. Flexibility means adjusting to varying schedules, including nights and weekends. Expectations for learning product details and compliance rules may be a challenge for some. However, for those who adapt, it’s a rewarding and diverse role.
Final Verdict
Applicants looking for competitive compensation, advancement opportunities, and quality benefits will find this offer worth pursuing. As a Service Team Member, you will build people skills and business sense: a smart step for anyone interested in retail careers.