Front Desk & Retail Coordinator
Engage customers, boost retail sales, and keep the salon running smoothly. Great hourly pay, full-time perks, and growth potential. Prior retail experience required.
The Front Desk & Retail Coordinator role at Diva Salon Spa offers a starting hourly wage of $16, available as a permanent and full-time opportunity. The position comes with several attractive benefits, such as paid time off, dental and vision care, extended health coverage, and staff discounts. Candidates must be flexible to work days, evenings, weekends, and holidays to accommodate the salon’s busy schedule.
What This Job Involves
This role revolves around delivering a warm, professional guest experience while driving retail sales of professional salon and spa products. Key responsibilities include greeting clients, recommending solutions, maintaining product displays, and assisting with inventory management.
Beyond retail, coordinators are responsible for booking and confirming appointments for hair and spa services. Promoting upgrades and encouraging repeat visits are also core aspects. Handling payments and ensuring cash accuracy are daily duties as well.
Supporting a positive environment, maintaining cleanliness, and demonstrating organized work habits are also essential in this role. The successful candidate will display solid communication and sales skills.
A strong background in retail sales or customer service (minimum two years) is required. Preference is given to those with salon, spa, or beauty retail experience, plus knowledge of Aveda products.
The job demands the ability to multitask in a fast-paced, dynamic setting and a passion for great customer service.
Notable Advantages
Among the best things about this position are the comprehensive benefits and perks. From extended health and dental to vision care, your well-being is prioritized.
Discounted salon/spa products and services for staff and their families further enhance the compensation package. Paid time off is provided, allowing for work-life balance.
Drawbacks to Consider
On the downside, open availability for days, evenings, weekends, and holidays is required, which might challenge your personal schedule. The environment can be busy and requires adaptability.
Another consideration is the expectation of having prior retail or customer service experience. This might narrow the field for newer job seekers or those looking to shift careers.
Final Thoughts
Diva Salon Spa’s Front Desk & Retail Coordinator position is ideal for someone with previous retail experience seeking a stable, full-time job with solid benefits. The expected pace and scheduling needs require dedication, but the compensation and workplace rewards make it a role worth considering for those eager to thrive in customer interactions and retail sales.