Travel Specialist
Handle luxury travel bookings, deliver high-quality service, craft detailed itineraries, and build agent relationships. Great team culture, rewarding growth opportunities, and high guest focus.
If you are passionate about travel and luxury hospitality, the Travel Specialist position at MORE Family Collection offers a chance to work with a renowned company in the industry. The role is permanent, full-time, best suited to individuals with a tertiary qualification in Travel and Tourism and at least five years of proven experience as a travel consultant. Along with strong customer service, candidates should be comfortable with handling bookings, managing agent relationships and maintaining up-to-date knowledge of destination products.
What Does a Travel Specialist Do?
Travel Specialists for the MORE Family Collection manage booking enquiries for luxury lodges, hotels, and private residences. Daily duties include developing detailed itineraries, handling third-party bookings, and communicating with international agents. There is a strong focus on reservations and ensuring guest satisfaction. The role also involves ongoing database maintenance and payment facilitation, alongside tracking sales and following up on quotes. You will need to be ready to attend product training and offer feedback to your team.
Key Advantages of the Role
This role enables you to join a supportive, well-established family-owned brand in the luxury travel space. You gain exposure to high-end hospitality and work closely with leaders in the field. Continuous learning is encouraged through in-house destination and product training. You also get the chance to travel both locally and regionally, expanding your product knowledge. The company’s strong focus on guest experience fosters a rewarding professional environment.
Potential Challenges
The need to occasionally work after hours or on weekends may not suit everyone. Additionally, managing clients from around the world can bring demanding expectations. The role comes with the pressure to meet both quarterly and annual sales targets. You must be adept at multi-tasking and maintaining high attention to detail. Handling constructive feedback and challenging client situations may also be needed.
Should You Apply?
If you thrive in a team environment and are passionate about hospitality and travel, this role is a notable opportunity. MORE Family Collection values professional growth and loyalty. This position is ideal if you are proactive, communicative, and have creative flair in travel sales. Consider your flexibility and readiness to handle an ever-changing workday before applying.