{"id":32138,"date":"2026-02-17T13:28:00","date_gmt":"2026-02-17T13:28:00","guid":{"rendered":"https:\/\/bretiko.com\/c8a811e2-e862-4c75-9eda-2d890249c386\/"},"modified":"2026-02-17T13:28:24","modified_gmt":"2026-02-17T13:28:24","slug":"c8a811e2-e862-4c75-9eda-2d890249c386","status":"publish","type":"post","link":"https:\/\/bretiko.com\/es\/c8a811e2-e862-4c75-9eda-2d890249c386\/","title":{"rendered":"\u00a1\u00danete a Sephora! Customer Service Biling\u00fce H\u00edbrido \u2013 Bonos y Home Office"},"content":{"rendered":"<\/p>\n<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recomendado para ti<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Customer Service Biling\u00fce<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Brinda soporte a usuarios en ingl\u00e9s y espa\u00f1ol, accede a salario competitivo, bonificaciones y un entorno h\u00edbrido con opci\u00f3n de trabajo desde casa por cumplimiento. \u00a1Impulsa tu crecimiento profesional!<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/bretiko.com\/es\/redirect\/?https:\/\/co.computrabajo.com\/ofertas-de-trabajo\/oferta-de-trabajo-de-unete-a-sephora-customer-service-bilingue-hibrido-en-medellin-6BE7C4FBCD19274A61373E686DCF3405?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Aplicar al empleo<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Ser\u00e1s redirigido a otra web<\/small>\n<\/div>\n<h2>\u00bfDe qu\u00e9 trata la oferta?<\/h2>\n<p>Esta vacante de Customer Service Biling\u00fce ofrece un contrato a t\u00e9rmino indefinido con modalidad h\u00edbrida. El salario es competitivo y existen bonos adicionales por cumplimiento, otorgando estabilidad e incentivos.<\/p>\n<p>Trabajar\u00e1s con una de las marcas m\u00e1s reconocidas y un equipo internacional. El horario, aunque flexible, exige disponibilidad amplia para cubrir turnos rotativos y asegurar una atenci\u00f3n biling\u00fce eficiente.<\/p>\n<p>Se incluye una semana presencial de capacitaci\u00f3n. Despu\u00e9s, pasar\u00e1s a combinar home office y trabajo en oficina, y, si cumples las metas, podr\u00edas trabajar totalmente remoto.<\/p>\n<p>El ambiente es colaborativo, orientado al crecimiento profesional, y cuenta con transporte nocturno cubierto. Los beneficios incluyen 2 d\u00edas libres por semana y hasta 150 USD extra en n\u00f3mina.<\/p>\n<p>La empresa espera un nivel de ingl\u00e9s B2+, as\u00ed como experiencia y habilidades de comunicaci\u00f3n excelentes. Se valoran la proactividad y el enfoque en resultados.<\/p>\n<h2>Responsabilidades principales<\/h2>\n<p>Como Customer Service Agent, gestionar\u00e1s llamadas y chats en ingl\u00e9s y espa\u00f1ol, atendiendo distintas solicitudes de clientes con eficiencia y cortes\u00eda.<\/p>\n<p>La atenci\u00f3n debe ser \u00e1gil: responder\u00e1s la interacci\u00f3n inicial de cada chat en menos de 40 segundos y los seguimientos en menos de 2 minutos.<\/p>\n<p>Debes manejar hasta dos conversaciones simult\u00e1neas, resolviendo inquietudes sobre productos, compras y procesos relacionados con la marca.<\/p>\n<p>Se requiere mantener registros claros, colaborar en equipo y cumplir m\u00e9tricas de calidad y productividad, incluidas llamadas diarias y chats resueltos.<\/p>\n<p>La posibilidad de acceder a bonos econ\u00f3micos depende directamente del desempe\u00f1o y cumplimiento de los KPIs definidos.<\/p>\n<h2>Ventajas de esta oportunidad<\/h2>\n<p>Uno de los grandes atractivos es la posibilidad de trabajar de forma remota, permitiendo balancear la vida personal y profesional. El plan de bonificaciones incrementa la motivaci\u00f3n.<\/p>\n<p>La empresa provee transporte nocturno a partir de las 9:00 p.m., garantizando la seguridad del equipo incluso en horarios fuera de lo convencional.<\/p>\n<p>El ambiente laboral destaca por su colaboraci\u00f3n y oportunidad de aprendizaje. El crecimiento dentro de la organizaci\u00f3n es una realidad y es bien valorado por el personal.<\/p>\n<p>El contrato estable brinda tranquilidad. Adem\u00e1s, se reconocen los logros individuales con incentivos y reconocimientos econ\u00f3micos en la n\u00f3mina.<\/p>\n<p>Otro punto fuerte es la pol\u00edtica de 2 d\u00edas libres semanales, permitiendo descanso y mejor calidad de vida para todos los colaboradores.<\/p>\n<h2>Aspectos a tener en cuenta<\/h2>\n<p>El trabajo exige disponibilidad de tiempo de lunes a domingo. Se espera flexibilidad para atender diferentes turnos dentro del amplio horario planteado.<\/p>\n<p>La naturaleza h\u00edbrida del trabajo puede requerir adaptabilidad constante, especialmente durante el periodo de capacitaci\u00f3n.<\/p>\n<p>Al manejar volumen alto de interacciones, es fundamental mantener una actitud proactiva y enfocarse en el logro de objetivos bajo presi\u00f3n.<\/p>\n<p>El rol demanda constante manejo de idiomas, por lo que el dominio del ingl\u00e9s es excluyente. Se requiere certificaci\u00f3n de nivel B2+.<\/p>\n<p>Algunos empleados han observado aspectos a mejorar; por ejemplo, revisiones en el pago de horas extras o mejoras en instalaciones espec\u00edficas.<\/p>\n<h2>Pros del trabajo<\/h2>\n<p>El reconocimiento profesional es palpable y la empresa fomenta el aprendizaje continuo y el desarrollo personal.<\/p>\n<p>Los beneficios extras, como gimnasio, descuentos para empleados y seguro de vida, cuentan como ventajas adicionales.<\/p>\n<h2>Contras del trabajo<\/h2>\n<p>Algunos opinan que la compensaci\u00f3n para trabajos fuera de horario podr\u00eda ser mejor. Otros mencionan temas log\u00edsticos como el acceso a parqueaderos.<\/p>\n<p>La demanda de resultados bajo m\u00e9tricas puede representar presi\u00f3n para quienes prefieren ambientes menos orientados a KPIs.<\/p>\n<h2>Veredicto final<\/h2>\n<p>Esta oferta de Customer Service Biling\u00fce presenta condiciones ideales para quienes buscan estabilidad, crecimiento y equilibrio trabajo-vida sin sacrificar posibilidad de bonificaci\u00f3n y bienestar.<\/p>\n<p>No es para todos, pero si tienes el nivel de ingl\u00e9s, habilidad para trabajar bajo presi\u00f3n y quieres crecer en una empresa reconocida, es una excelente opci\u00f3n a considerar.<\/p>\n<\/p>\n<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">Recomendado para ti<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Customer Service Biling\u00fce<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Brinda soporte a usuarios en ingl\u00e9s y espa\u00f1ol, accede a salario competitivo, bonificaciones y un entorno h\u00edbrido con opci\u00f3n de trabajo desde casa por cumplimiento. \u00a1Impulsa tu crecimiento profesional!<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/bretiko.com\/es\/redirect\/?https:\/\/co.computrabajo.com\/ofertas-de-trabajo\/oferta-de-trabajo-de-unete-a-sephora-customer-service-bilingue-hibrido-en-medellin-6BE7C4FBCD19274A61373E686DCF3405?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Aplicar al empleo<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Ser\u00e1s redirigido a otra web<\/small>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Descubre la oferta de Customer Service Biling\u00fce en Sephora. Bonificaciones, horario flexible y posibilidad de trabajo remoto. Si tienes ingl\u00e9s B2+ y buscas estabilidad, esta es tu opci\u00f3n.<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00a1\u00danete a Sephora! 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