Customer Service Associate – Finance: Hybrid Work, Competitive Salary, Growth

Looking for a role that offers professional growth, a dynamic environment, and flexible work arrangements? The Customer Service Associate – Finance position is your opportunity. With an annual salary ranging from $53,354 to $71,139, this non-union, contract job offers a temporary placement, attractive hybrid work, and a wide array of financial responsibilities with long-term value for your career.

Responsibilities and Daily Duties

As a Customer Service Associate in Finance, your main tasks revolve around cashiering, processing payment transactions, and providing receipts. Expect to interact with a wide range of internal and external clients and perform administrative functions throughout your day.

Handling public inquiries, sorting correspondence, and collaborating across teams, you will track and investigate property tax account issues. Ensuring deposits and balance accuracy is a crucial part of the role.

You’ll need to safeguard sensitive financial documents, maintain agent tax files, and support both the public and the organization with accuracy and professionalism. Creating and managing work orders and service requests will also be key.

Another important responsibility is to act as a first point of contact for escalated issues, while maintaining clear and effective communication. You’ll support correspondence across email, mail, and telephone for efficiency and quality service delivery.

Pros: Why This Job Stands Out

A major benefit is the hybrid work model, offering a balance between in-office collaboration and remote flexibility. This setup supports a healthier work-life integration, allowing you to manage your responsibilities more effectively.

You will be working in a vibrant finance department with opportunities for professional development. The job provides valuable experience in municipal finance and customer support, with access to continuous learning opportunities such as the Municipal Revenue Administration Program.

Cons: Things to Consider

The temporary nature of the contract means long-term job security is not guaranteed. Keep this in mind if you are seeking a permanent position.

The role can carry intensive administrative duties and strict deadlines, which requires strong organizational skills and the ability to handle multiple projects at once.

Verdict: Is It Worth Applying?

This Customer Service Associate – Finance position is ideal for those who thrive in a challenging, analytical role and want to build valuable skills in the public sector. The hybrid environment, diverse duties, and competitive pay package make it an attractive choice for applicants pursuing growth in finance and administration.