Information Specialist
Full-time contract with flexible evening and weekend work. Support mental health programs, manage data, referrals, and appointments. Require relevant degree and excellent communication skills.
What You’ll Be Doing Daily
The Information Specialist role involves supporting the Ontario Structured Psychotherapy Program with various administrative and data management duties. Your day could involve coordinating referrals, inputting and collecting sensitive information, and managing essential databases.
You’ll be the go-to for scheduling appointments and answering clinical calls, helping both peers and clients smoothly navigate the program’s steps from start to finish. The job goes beyond paperwork — clear communication is key, as you’ll work with professionals and external partners.
Some flexibility is required; evening and weekend hours may be part of your schedule to meet diverse client needs. You’ll need good knowledge of tools like Microsoft Office and database systems such as RedCap, ensuring effective and efficient information flow.
Working in this role means teamwork is vital, as is embracing diversity and a client-focused mindset. The end goal: helping ensure individuals seeking help get the right support, when they need it most.
While salary details are not specified, the position is full-time, with a contract running until March 2027, presenting real career stability for the right candidate.
Benefits of This Role
One key highlight of this offer is the chance to work at CAMH, a leader in mental health innovation and care. You’ll feel connected to a meaningful cause and a strong workplace culture.
The role promises a modern, inclusive environment where input from all backgrounds is genuinely valued. Professional growth is supported, and day-to-day tasks are varied, helping keep your work fresh and engaging.
Your contributions directly support better mental health outcomes, driving change on an individual and systemic level. You’ll never feel like just a number; your impact is real.
Career stability is built in, with the position running until 2027, and a workplace that actively encourages learning and development. Leadership values courage, respect, and excellence.
If you’re looking for engagement and the chance to make a difference, this job ticks the right boxes.
Challenges to Consider
Flexibility is required, as work hours may include evenings or weekends. For some, balancing irregular hours with personal obligations may be a challenge.
The administrative nature of the work means you’ll need genuine attention to detail. Tasks can be repetitive at times, and the position demands a solid grasp of digital tools.
You’ll be dealing with sensitive data and personal interactions, so discretion and professionalism are crucial at all times. Not everyone thrives in this high-standards environment.
There’s also a need to work independently with minimal supervision, which may not suit those seeking a highly structured schedule or extensive daily guidance.
While previous experience in health services is an asset, it could be a barrier for new graduates without a relevant professional background.
Final Verdict
The Information Specialist opportunity with the Ontario Structured Psychotherapy Program stands out for those passionate about mental health support and seeking a role with true substance. If you favour variety, teamwork, and purpose-driven work, this is a strong fit.
It’s a full-time contract job offering a chance for positive impact and career growth. While flexibility and digital proficiency are essential, the pros generally outweigh potential obstacles for the right candidate.
You’ll join a diverse, innovative environment where your skills are appreciated, and your efforts contribute to real change.
For applicants ready to support mental health access and make a difference, consider taking the next step and applying today.
